Patient-centered care is becoming more prevalent and more important than ever. But how can you make your own organization more patient-focused? One solution is to start offering integrated health services.

What Are Integrated Health Services?

While there isn’t a universal definition, integrated health care can be considered an approach to care delivery that involves the coordination of primary care, behavioral health, and other specialized services. In other words, multiple healthcare professionals work closely together to form a more comprehensive health plan that considers all aspects of what makes a human healthy.

What Do Integrated Health Services Look Like?

While many facilities adopt their own models, here are some of the most common that organizations across the United States use to provide high-quality care.

The Primary Care Behavioral Health model seeks to promote behavioral health within the primary care environment. Under this model, behavioral health consultants (BHCs) immediately follow up with patients after their appointment with a physician. Having primary care physicians and BHCs under one roof improves care continuity, gives physicians added support, and expands behavioral healthcare access.

The Collaborative Care model strives to impact patients present with depression, and any conditions that can co-occur with depression, in primary care. In this model, psychiatrists and care managers work with physicians to manage patients screened for depression and ensure appropriate medication prescriptions.

Tips for Delivering Integrated Health Services

Thinking of offering integrated health services in your organization? Make sure to follow these tips.

Leverage engaging technology: Coordination between patients, providers, and payers is critical to successfully implementing an integrated healthcare model. To strengthen these connections and ensure buy-in on all sides, your healthcare organization should be utilizing telehealth solutions that are built for integrated care and engage all parties of a patient’s care team.

Integrate pathways: To ensure your integrated health services are always patient-centered, patients need full visibility into their health plan. By using a centralized platform such as iTether, primary care providers, behavioral and mental health professionals, and anyone else involved in a patient’s care can maintain clear lines of communication with the patient, ensuring more transparency and promoting a patient-oriented approach.

Make health information accessible: Successfully integrating health services depends on very high degrees of communication, so critical health information needs to be readily available to team members. For this reason, many organizations use integrated healthcare systems like iTether, where information is both accessible and secure.

Start Integrating with iTether

Built as a framework that can be customized to fit your organization’s needs, iTether is the ideal platform to support your integration initiatives. We provide the digital pathways patients, providers, and payers need to stay informed and stay connected.

Connect with us today to start your journey towards integrated healthcare.