Throughout the COVID-19 pandemic, addiction recovery software has been an effective tool for delivering life-changing support services to people in recovery, and that’s not likely to change any time soon.

However, one of the major concerns people have over healthcare information technology is that we lose the human element of addiction recovery. While a software can’t fully replace in-person services, addiction recovery platforms are more interconnected and beneficial to patients than ever before.


Sobriety and addiction recovery doesn’t take place solely within the walls of a treatment facility, so treatment plans shouldn’t be any different. For a more comprehensive approach to recovery and treatment, one that expands beyond typical healthcare settings, many facilities utilize addiction recovery software.

Often in the form of an online portal or smartphone application, this software encourages greater connection between a patient and everyone on their care team, including their support network, while acting as the go-to platform for anything related to the patient’s recovery journey, whether it be health records, monitoring tools, secure messaging, or educational materials.



One of the greatest challenges of recovery is sticking with treatment programs, which is significantly more difficult for those that cannot easily access in-person care due to treatment costs, transportation obstacles, or various personal obligations. Addiction recovery platforms help break down these barriers, giving patients the support they need without disrupting their everyday lives.


Education is a powerful tool for alleviating stigma, empowering patients, and helping prevent relapses, but too often, individuals are left piecing together disparate information about their addiction as well as their treatment. Many integrated addiction recovery platforms serve as a patient’s go-to digital resource for the personalized educational materials they need to make healthier, more informed decisions about their recovery.


More than a simple electronic health record (EHR) system, modern addiction recovery software is built to support an individual’s care providers on all fronts, allowing them to deliver care that is better coordinated and more patient-centered.

Productivity: Customizable forms, digital assessment tools, and streamlined workflows help providers get the information they need, faster.

Collaboration: With the ability to view health information in real time and quickly connect with other providers, members of a patient’s care team can stay on the same page and close any gaps in care.

Connection: Providers and patients can instantly, and securely, connect with each other from anywhere. By fostering higher levels of communication, recovery software can increase patient satisfaction, which ultimately contributes to better health outcomes.


Sponsorship is a valuable tool for many individuals engaged in a 12-step recovery program, but making those connections can be intimidating. With a digital space dedicated to their journey, people in recovery can connect with their sponsor in what is, to many individuals, a more comfortable environment.

Other members of a patient’s support network, like family members, can benefit from addiction recovery software. Family participation is often a critical component of recovery, but due to travel or schedule barriers, keeping family members involved can be difficult. Whether through sharing resources or connecting families over video calls, recovery software helps maintain those critical connections.

iTether: Addiction Recovery Software Powered by Human Connection

Taking advantage of digital technology shouldn’t mean sacrificing the human connection that is so important to an individual’s recovery journey. With iTether, you’re not just able to measure engagement rates and track outcomes, but you also get increased opportunities for meaningful communication.

Learn more about how our fully integrated platform supports addiction recovery and treatment facilities.